Hilti
Hilti Malaysia
Toll Free 1800-88-0985
 


Hilti Lifetime Service Program


Lifetime manufacturer's warranty
Hilti repairs or replaces, free of charge, all tools that suffer defects as a result of faults in materials or manufacturing over the entire life of the product.


No costs whatsoever for up to 1 year
With Hilti tools you incur absolutely no repair costs for 1 year* from the date of purchase. This includes:
  • Pick-up and delivery service
  • Labor costs

  • Repair or replacement of all defective parts including parts subject to wear and tear**
  • Servicing when indicated by the service indicator on the tool
  • Functional check, adjustments and safety check after every repair


  • *No costs 100 hours
    For heavy diamond tools with operating hours counter

    Charges/*Batteris
    Excluded from Hilti Lifetime Service except certain model of *batteries.

    Cut-off saws/Angle Grinders/Vacuum/Direct Fastening
    These tools are excluded from Hilti 1 Year Lifetime Service.

    **Powder-actuated fastening tools
    Pistons and buffers are excluded.


    Lifetime repair cost limit
    After the 1 year, no-cost period, you are only required to pay a maximum repair cost limit of the corresponding tool in the event of a repair.
  • Should the cost of the repair remain below this limit you, of course, pay only the actual cost of the repair - over the entire life of your Hilti tool.
    Plus
  • No costs for 1 month after each repair; same as in the first 1 year. Restrictions apply to diamond sawing machines and cut-off saws.
  • Free pick-up service


  • For more information, simply call Hilti!
    Customer Service Toll Free: 1800 88 0985