Update of quantity
Please note, the order volume has been updated. This is due to package and minimum order quantities.
Please note, the order volume has been updated to. This is due to package and minimum order quantities.
Update as of Jan 13, 2021
In the recent announcement of MCO, CMCO and RMCO by the Malaysian Government, Selangor state, where our office, Hilti Store and Tool Service Center are located at, is currently under MCO. In line with this announcement, here are some important changes in our business operation during MCO.
Hilti Store Petaling Jaya (Bandar Sunway)
Repair Tool Service
Delivery Service, Pick-up at J&T Express and Puchong Warehouse
Customer Service and Hilti Online
Account Manager and Engineer
The wellness of our customers and employee are the top priorities during this period. Please adhere to the safety measures when visiting our Hilti Store or when meeting up with our team member physically, to protect yourselves and our employee.
Should you have any enquiries, please contact your responsible Hilti Account Manager or our customer service hotline at 1-800-88-0985. Meanwhile, stay safe!
Update as of Jan 08, 2021
We would like to announce that our office, which is located at Oasis Square and Hilti Store Petaling Jaya (Bandar Sunway) will be closed from today, 8th Jan 2021 until further notice to carry out a comprehensive disinfection in both premises.
During this pandemic time, we have strictly adhered to the SOP and practiced good hygiene as suggested by the Government, despite this unfortunately one (1) of our employees has recently tested positive for COVID-19. The management is also tracing other employees who might have been in close contact with the employee, and all of our team members will have to work from home to continue to support your business.
Other updates:
Should you have any enquiries, please contact your responsible Hilti Account Manager or our customer service hotline at 1-800-88-0985. Meanwhile, stay safe!
Update as of Oct 13, 2020
Following the announcement of Conditional Movement Control Order (CMCO) implemented at Selangor, Putrajaya, Kuala Lumpur and Sabah from 14th to 27th October 2020, please take note on the changes below:
Please follow the SOPs imposed by Ministry of Health, to check in using MySejahtera application, measure your body temperature and wear a face mask when entering the premises, including Hilti Store, warehouse and depots.
Stay safe!
Update as of June 11, 2020
In the recent update of Recovery Movement Control Order, our Petaling Jaya Hilti Store will be operating from June 15, 2020 as follows:
Cleaning / Disinfecting time: 07:30 am - 08.30am (Monday)
Business hour: 09:00am - 05:00pm (Monday)
08:00am - 05:00pm (Tuesday to Friday)
Business day: Monday to Friday (except public holiday)
Please adhere to the following safety measures before / during your visit to Hilti Store to protect yourselves and our employees:
Update as of May 6, 2020
In the recent update of Movement Control Order phase 4 by the Ministry of Domestic Trade, hardware stores are only allowed to accept customers after 10a.m. In line with this change, our Petaling Jaya Hilti Store will be operating from May 8, 2020 as follows:
Cleaning / Disinfecting time: 09:00 am - 10.00am
Business hour: 10:00am - 05:00pm
Business day: Monday to Friday (except public holiday)
Please adhere to the following safety measures before / during your visit to Hilti Store to protect yourselves and our employees:
Update as of May 4, 2020
Hilti Store is open and tool repair service is available!
We have received approval letter from MITI to operate our business at Hilti Store and our repair service is also available. Operation of Hilti Store and repair service is as follows:
Hilti Store
Repair Service
If you require any support from us, please do not hesitate to contact our Customer Service or our dedicated Account Manager, Engineer, Assistant Engineer (tester) or ON!Track consultant. We will arrange the appointment accordingly.
Update as of Apr 30, 2020
Hilti is ready to support all customers that fall under "Essential Service".
If you have received approval from the International Trade and Industry Ministry (MITI) to operate, we are ready to support you. Simply provide the following documents when placing your orders with us, either online, or directly with our Customer Serivces or Account Managers:
With this, we can either deliver your order to your desired ship-to address or you can pick up from our warehouse which is located at Puchong.
Note: delivery charges may vary during MCO
Update as of Apr 15, 2020
Please be informed that our Petaling Jaya Hilti Store will be closed tomorrow (Apr 16, 2020) as we are still waiting for business operation approval from the International Trade and Industry Ministry (MITI) during Movement Control Order phase 3.
Follow us for more updates!
Update as of Apr 8, 2020
In the recent update of Movement Control Order phase 2 by the Malaysia's National Security Council, hardware stores are allowed to open two times a week. In line with this change, our Petaling Jaya Hilti Store will be operating to support you.
Business hour: 08:00am - 04:00pm
Business day: Monday and Thursday only (from Apr 9, 2020 onwards)
The wellness of our customers and employee are the top priorities during this period. Please adhere to the following safety measures before / during your visit to Hilti Store to protect yourselves and our employees:
You can also look for more information on our operations and activities, including webinars to keep your team members engaged from our website. In the meantime, stay safe, stay healthy and stay smile.
Update as of Mar 26, 2020
With the announcement from the government to extend the Movement Control Order to battle the spread of the COVID-19 in Malaysia, Hilti has to take actions as follows:
The following services will still be available:
The following services have to be suspended until the end of Movement Control Order:
The safety and well-being for our customers and our employees is the top priority during this critical time, and we are looking forward to provide you our full services after the end of Movement Control Order, subject to further announcement from the Malaysia government.
If there is any change of direction, we will inform you in a separate communication. In the meantime, stay safe and stay informed.
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