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Ship to Pick-up Location

No more missed deliveries. No more wasted days.

Hilti ship to pickup location service

Constantly on the go? Sometimes we are too busy to receive deliveries.
Can’t wait to receive your new products? We have a solution for you, our new delivery service - ship-to pick-up location.

Just call our Customer Service or place your order directly online.

Most of our products can be shipped to one of the 100 carrier-contracted pick-up locations on the next working day.

 

QUICK LINKS

Contact customer service

HOW TO SHIP TO A PICK-UP LOCATION

Hilti ship to pick up location map

Step 1: Order

Place your order via Customer Service or order directly online. During checkout, select the option to have your products shipped to J&T Express pick-up stations.

Step 2: Confirmation

You will receive an order confirmation and a J&T Express consignment note from Hilti that your order has been delivered to the pick-up location. 

Step 3: Pick up

Pick up your order by showing the J&T Express consignment note number provided by our Customer Service, and stamp your company chop on the documents. 

DETAILS & CONDITIONS

  • More than 100 locations: J&T Express carrier stations
  • Available for Standard order only

Questions & Answers:

How do I track a shipment to a pickup location?
You will receive a J&T Express consignment note from our Customer Service after placing your order. Go to J&T Express website and enter your consignment note number to track your delivery status.

How do I know that my order has been delivered and is ready for pickup?
Delivery status can be checked at J&T Express website with the provided consignment note number. If you do not receive any notification, please contact our Customer Service at 1800-88-0985.

When can I pick up my order?
Delivery takes one working day. Business hours of J&T Express is from 9:00am to 6:00pm, Monday to Sunday and they are displayed at our website during checkout under “Pick-up from J&T Express” selection and on final confirmation page.

Who can pick up the order?
Pick up your order by showing J&T Express consignment note number provided by our Customer Service and stamp your company chop on the documents.

How long will the pick-up location hold the order before returning it to us?
The pick-up location will hold the goods for 3 calendar days. If the order is not retrieved by that time, the goods will be returned to Hilti.

Can I drop my tool for repair at this location?
No. Drop off service is not available at the moment.

Is there any restriction when using this pick-up service?
The orders are limited to 60 KG, dimension: 150 cm x 50 cm x 50 cm. Odd sizes and heavy items such as 6m channels, firestop mortar, TE 3000-AVR etc. are not eligible for this service.