When we repair your Hilti tool, we don’t just fix the problem — we make sure it’s ready to perform at its original factory standard. Here’s why our Malaysia service stands out:
Expert Technicians:
Our highly trained, experienced technicians know Hilti tools inside and out.
Genuine Spare Parts:
We use only genuine Hilti parts, ensuring long-lasting performance.
Fast Nationwide Repairs:
We guarantee 3 working days turnaround in Klang Valley area or 5 days for Outstation.
Real-Time Tracking:
Follow your tool every step of the repair process on our official website at www.hilti.com.my.
With Hilti Tool Service, you get peace of mind, faster repairs, and tools that perform like new — every time.
Your Hilti tool is built to last, and so is our commitment to keeping it in top condition. Here’s how our warranty and repair coverage protect you:
20-Year Manufacturer’s Warranty:
If your tool breaks down due to materials or manufacturing defects, we’ll repair it free of charge for up to 20 years.
Up to 2 Years Wear & Tear Coverage:
From the date of purchase, we’ll repair your tool at NO COST for damage caused by normal use—covering parts, labor, and even pick-up and delivery.
Capped Repair Costs After Wear & Tear Period:
Repair costs are never more than 30% of the price of a new tool and you only pay for what’s necessary.
Repair Guarantee:
If a paid repair fails within 1 month, we’ll fix it again at no charge, including wear & tear, plus free pick-up and delivery.
With Hilti, you can focus on your work without worrying about downtime or hidden costs. Your tool is always in safe hands.
TOOL WARRANTY LIST
TERMS & CONDITIONS
